Associate Director, Membership Outreach

Human Rights Campaign
Mission Statement: 

As the largest civil rights organization working to achieve equality for lesbian, gay, bisexual and transgender Americans, the Human Rights Campaign represents a force of more than 1.5 million members and supporters nationwide — all committed to making HRC's vision a reality.HRC envisions a world where lesbian, gay, bisexual and transgender people are embraced as full members of society at home, at work and in every community.

Position Description: 

The Membership Outreach program expands and diversifies HRC’s membership base through community events, membership recruitment at pride festivals, athlete fundraising, Wedding Registry and gift memberships.  On an annual basis, this combination of programs increases HRC’s member and supporter base by more than 75,000 individuals, and educates thousands on how they can engage with HRC. The Associate Director, Membership Outreach position is directly engaged in all program elements, specifically managing both a portfolio of HRC volunteer communities and all related events, and HRC’s athletic fundraising program; Athletes for Equality.  HRC participates in several sold-out, national marathons as well as coaches individuals through events of their choosing.  The Associate Director, Membership Outreach develops and implements the Athletes program strategy, budget, participant recruitment, on-going fundraising guidance and communication and is on-site for event execution.  Position Responsibilities: Program Management

  • Develop overall strategy for sustaining and potentially growing the Athletes for Equality program. 
  • Work with national race organizers and Crowdrise, our fundraising platform, to foster relationships for involvement. 
  • Work closely with the participants on a consistent basis to help them stay on course for their fundraising goals and training.
  • Stay up-to-date with industry best practices to guide the program’s success. 
  • In certain markets, may leverage the existing steering committee volunteers to help create a local experience for participants. 

 Budget Management

  • Develop, manage and report regularly on Athletes for Equality budget. 
  • Manage year-round community event budget, financial reporting on-going revenue projections throughout each fiscal year.
  • Budget and report on all financial aspects of community events within portfolio including ticket sales and sponsorship dollars raised, paying invoices and negotiating contracts.
  • Ensure that appropriate revenue, expense and other data entry is complete on timely basis.

 Fundraising and Membership Building – Each element of the Membership Outreach program builds membership through fundraising.  This position is responsible for fundraising in the following areas: Community Events

  • Set achievable annual fundraising goals and cultivate, train, manage and collaborate with volunteers throughout the year to guide their work toward their goals. 
  • Depending on the event, may be responsible for anything from talent recruitment and maintenance, creative work on marketing plans and design of sponsorship packages.  Coordinate with the online strategy team for the creation of emails, online ticket sales modules and social media marketing.
  • Ensure that revenue is submitted for processing and expenses are paid in timely manner and accurately recorded in event budget.

 Athletes for Equality

  • Manage HRC’s Athletes for Equality program.
  • Drive budget strategy, market and enhance the scope of and participation in the program. 
  • Oversee the team’s Coordinator in their responsibilities to provide direct support to individual athletes and teams.

 Relationship Building

  • Whether it is the local volunteer co-chairs and Board members in the assigned portfolio of at least ten communities, pride festival organizers or a new member joining for the first time, this position must provide a high level of customer service and be savvy and motivational in all communication. 


  • On-going training of volunteers is an everyday part of this position. 
  • On an annual basis, and several times throughout the year, actively participate in the content, design and delivery of programmatic trainings and manuals.


  • Travel to various community events, races and prides, typically on weekends up approximately ten times a year. 
  • On-the-ground management and coordination with volunteers required on these business trips. 
  • Other travel may be assigned as necessary for other membership recruitment or engagement opportunities. 
  • Special projects and other duties as required. 
  • Bachelor’s degree from an accredited college or equivalent work experience
  • Five to ten years of volunteer, event and budget management experience. Peer-to-peer or endurance event fundraising experience preferred.
  • The ideal candidate will be an effective, proven leader who is a passionate and engaged manager. 
  • Personal interest in and commitment to LGBT rights are desirable to engage with constituents. 
  • Highly organized, detail-oriented, able to handle multiple projects simultaneously in a fast-paced environment. 
  • Able and willing to travel many weekends throughout the year.
  • High standard of quality customer service skills and a dedication to the mission of HRC as well as excellent writing skills, computer proficiency, and strong verbal communication skills. 
  • Proficiency in full Microsoft Office Suite required.  
Application Deadline: 
Friday, October 23, 2015
Application Instructions: 

To Apply: Please visit our website to submit a resume and cover letter

Position Level: 
Country/US Territory: 
United States