CHCANYS Community HealthCorps-AmeriCorps - Mental Health Patient Advocate

Community Health Care Association of New York State
New York
Mission Statement: 

CHCANYS Community HealthCorps-AmeriCorps (CCHC) is a community health center based workforce development internship program dedicated to preparing its members for careers in community-based primary health care. Members perform a year of service at community health centers, where they work to improve and expand the delivery of existing services at their sites. CCHC members perform direct service with patients thereby filling service gaps, increasing access to and improving utilization of health center’s services. CHCANYS HealthCorps members receive extensive training and professional development to supplement the direct service experience. The training program is designed to develop the key competencies of a health care provider. Members expand their awareness of professional opportunities in the health care field; they are provided with the practical tools and skills necessary to perform their service activities and build their readiness for careers in community health; while gain understanding of the pressing issues in public health, especially those concerning community health centers. This position is based at the Callen-Lorde Community Health Center through the CHCANYS Community HealthCorps-AmeriCorps program.  Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBT health issues.

Position Description: 

Callen-Lorde Community Health Center is one of the only providers of LGBTQ Mental Health to patients with chronic and persistent mental illness. The organization continues to expand and further development needs to take place to increase capacity so that more services can be provided to an already strained community. The Mental Health patient advocate will work in an Article 31 setting alongside a large groups of psychiatrists, psychologists, social workers, counselors, art therapists, and case managers. The member will play a role in further expanding our ability to provide programming, research and coordination of care through engagement in the following areas:

  • Providing additional patient support and outreach when patients are not engaged in treatment and not attending appointments. Connecting patients to services such as care coordination through our mental health care coordination team.
  • Researching, coordinating provider training and implementing new group therapy models specific to LGBTQ populations.
  • Coordinating mental health education sessions for patients, care managers and providers within our department
  • Provide support in development of workflows, screening measures, and integration tools for the expansion of 18th street, evaluate workflows and procedures by soliciting feedback from staff and patients and work with QI group to make changes as needed.
  • Track patients over time using quality measures, such as use of the PHQ by phone or in-person to measure patient progress and engagement
  • Research LGBTQ-sensitive mental health information and putting together patient education brochures, handouts that help to educate patients about mental health disorders
  • Expand provider and staff knowledge base through research of appropriate LGBTQ-sensitive training programs, coordinate with external trainings to bring learning opportunities for CL’s staff.
  • Work with other AmeriCorps members on integrated health projects between departments as designated by AmeriCorps supervisor team
  • Join MHQI meetings and be part of quality improvement team

The member should, in addition to the above objectives, define and institute new programming that specifically pertains to 1) Patient outreach 2) Research related to LGBTQ-sensitive mental health needs and the provision of integrated primary care 3) Education of staff and patients in mental health 


Bilingual-Fluent in Spanish/English preferred but not required; Excellent Writing and Communication Skills; Detail Oriented, organized; Computer skills.

Application Deadline: 
Friday, October 14, 2016
Application Instructions: 

Compensation: AmeriCorps Member OpportunityThis is a ten month, full-time position (June 2016 - March 2017) Members receive a $12,550 stipend (paid bi-weekly, around $1,100 per month), $5,775 education award at end of year, health insurance, child care, professional development and training opportunities, unlimited monthy Metrocard, job search services at end of service year. How to apply: To apply to the program, contact americorps[at] and fill out and submit an application at the following link:

Position Level: 
Health Education and Outreach
Orlando Reboredo
Country/US Territory: 
United States