Membership is the lifeblood of the Human Rights Campaign – quite simply members are the reason why, and the reason how, we do our life changing work. The Member Services Assistant serves directly on the frontline of HRC – reading pulse of our members and acting to meet their needs and concerns. Exemplary customer service is the number one objective of this position.The Member Services Assistant plays a vital role in supporting all aspects of the member services program – particularly as it relates to a large and sophisticated direct response fundraising program in an effort to maintain and increase membership. As a vital member of a member relation’s team, this person will regularly interact with members and the general public via mail, telephone and email correspondence with a critical eye towards problem solving and relationship building – and always with a smile. This position will also play a role in stewardship, cultivation and process management, as well as provide essential administrative support to the program.
Member Services Assistant
Submitted by email@example.com on Tue, 09/23/2014 - 12:57pm
Human Rights Campaign
Tuesday, September 23, 2014