Member Services Assistant

Human Rights Campaign
Mission Statement: 

Membership is the lifeblood of the Human Rights Campaign – quite simply members are the reason why, and the reason how, we do our life changing work.  The Member Services Assistant serves directly on the frontline of HRC – reading pulse of our members and acting to meet their needs and concerns.  Exemplary customer service is the number one objective of this position.The Member Services Assistant plays a vital role in supporting all aspects of the member services program – particularly as it relates to a large and sophisticated direct response fundraising program in an effort to maintain and increase membership.  As a vital member of a member relation’s team, this person will regularly interact with members and the general public via mail, telephone and email correspondence with a critical eye towards problem solving and relationship building – and always with a smile.  This position will also play a role in stewardship, cultivation and process management, as well as provide essential administrative support to the program. 

Application Deadline: 
Tuesday, September 23, 2014
Sue Ezzati