Member Systems Associate

National Network of Abortion Funds (NNAF)
Anywhere in the U.S.
Mission Statement: 

 The National Network of Abortion Funds builds power with members to remove financial and logistical barriers to abortion access by centering people who have abortions and organizing at the intersections of racial, economic, and reproductive justice.

Position Description: 

Organizational Overview: The National Network of Abortion Funds (NNAF) builds power with members to remove financial and logistical barriers to abortion access by centering people who have abortions and organizing at the intersections of racial, economic and reproductive justice. Together with our members, we advocate for cultural and political change to ensure access for people who face the greatest obstacles to abortion access: women with lower income, women of color, young women, and transgender and gender nonconforming people. This is an exciting time for NNAF as we grow, nurture new funds emerging in underserved areas, deepen our support for funds working within the reproductive justice framework, and co-lead a bold national coalition campaign to increase abortion access by restoring Medicaid coverage for abortion. We are working to make access to abortion a reality for everyone, no matter their resources. We are building a movement, mentoring young leaders, and working toward a world in which everyone can shape their own futures and families. We invite you to join us as the newest member of our dedicated and growing team.NNAF is comprised of a multi-racial, multi-religious, gender expansive staff of 31, located across the United States. We know how important it is to support our remote staff to maintain connection and cohesiveness as a team. To this end, we ensure weekly one-on-one supervision, face-to-face virtual staff meetings, quarterly in-person meetings, and more.

  • Position Highlights: 

The successful candidate for the Member Systems Associate will contribute to a seamless workflow for the Membership Department operations. You are a systems thinker with an impeccable orientation to detail, and you understand the value of data collection and analysis rooted in reproductive justice. You are energized by the prospect of supporting infrastructure on a dynamic team.You are excited to use those skills to streamline collaboration between member funds, inspire data competencies in our network, and improve upon internal processes. 

  • Position Description:

The Member Systems Associate is responsible for the entry and oversight of information and processes that support network building activities. This includes oversight of all membership enrollment administration and member systems support to the Membership Team. This role will contribute to workflows for Membership Department operations and member fund collaboration. The Member Systems Associate supports the full range of Membership programs and shares input on the ways our values resonate with the Membership Team’s data systems and processes. Associates are the happeners of the Membership team and tend to backbone of Membership. They support the maintenance of knowing who our members are and pulling this data for the team and the organization.  They support, assist, and give input on the full range of Membership programs, the Membership Team, and abortion funds. 

  • Supervised by: Member Systems Manager
  • Status: Full-time, non-exempt, salaried.
  • Compensation: Starting salary $50,000-60,000, commensurate with experience
  • Benefits: Competitive benefits package currently including 100% employer paid health insurance/50% for dependents/families, a 5% employer retirement match, 3 weeks vacation, 14 holidays, generous sick time, and a commitment to professional development.
  • Location: Flexible, remote
  • Essential Job Functions:

Network Building Through Member Systems (approximately 40% of the position)

  • Work closely with the Member Systems Manager to coordinate the planning, logistics, and debrief of the Membership Enrollment Survey and Values Alignment process. 
  • Act as point person for new and existing member funds throughout the Membership Enrollment Process through email and virtual meetings. 
  • Maintain internal lists of membership contacts and program participation in our CRM database that inform collaboration in our network 
  • Own the administration of processes where the Membership Team can support strengthening trust and data systems in our network, such as pulling reports for the Regional Network Design Teams.

Membership Database Administration (approximately 30% of the position)

  • Maintain and uphold protocol related to record storage and document management.
  • Maintain data integrity and completion within our database, including but not limited to, building reports and dashboards as requested.
  • Maintain membership data process manuals & documentation to support Membership programming. 
  • Work with the Member Systems Manager to ensure that data maintenance standards are established, communicated, and adhered to throughout the Membership Team. 
  • Participate in relevant cross-departmental working groups or leadership bodies related to member support systems, databases, shared data, and/or evaluation. 

Membership Support (approximately 20% of the position)

  • Own the administration of  Membership programming analysis, such as responding to timely requests for data-informed collaboration in our network.
  • Work with the Membership Department to provide support to our membership through NNAF convenings, programs, trainings, and technical assistance support.
  • Support Membership Team virtual activities, such as webinars, trainings, and web meetings / conference calls, through potential roles such as notetaker, facilitator, and/or tech support during calls.

Other (approximately 10% of the position)

  • Actively participate in required convenings, summits, retreats, and staff meetings, and participate in required virtual staff communications.
  • Protect the organization by keeping information confidential.
  • Update professional knowledge by participating in educational opportunities approved by NNAF, maintaining networks, and participating in professional organizations as relevant to your role.
  • Perform duties required of all staff to support smooth internal operations such as submitting timely expense reports, reimbursement requests, and timesheets. 
  • Perform other duties as assigned by supervisor.

  Travel ExpectationsAbility to travel as job requires, approximately five times minimum per year. Travel will primarily be overnight, for approximately 3-5 days, and national. Regardless of where employee lives, and barring travel delays outside of an individual’s control, employee must be able to arrive at destination on-time.


Job Experience Requirements

  • 1-2 or more years of relevant work experience. 

Specific skill sets  

  • Highly organized and detail oriented; must be comfortable and effective with entering and managing data. Prior CRM database experience is a plus, but not required (Salesforce,Microsoft Dynamics, NationBuilder, etc). 
  • Strong verbal, written, and interpersonal skills.
  • Impeccable attention to timelines and ability to maintain and track weekly, monthly, quarterly ongoing projects.
  • Excellent computer skills; familiarity with database and spreadsheet programs & proficiency with mail merges.
  • Creative thinker that can problem solve and contribute to idea generation in collaboration with the team.
  • Highly adaptable to the shifting needs of a growing organization.
  • Aptitude for quickly learning new systems and practices.
  • Ability to use discretion when handling confidential information.


  • Maintain a stance as a network weaver and connector. See places for cross collaboration and connections across tiers of membership.
  • Have a racial justice and economic justice analysis and practice and are able to integrate this into network building programming. You identify places of intervention within the network.
  • Committed to abortion access and full reproductive health care for all.
  • Committed to an intersectional framework that includes, but is not limited to gender, economic, and racial justice.
  • Ability to enjoy collaboration and be a part of a dynamic, highly productive and integrated team; maintain flexibility and effectively manage ambiguity in a responsive work environment.
  • Self-motivated, resourceful, creative, and able to work without significant day-to-day supervision.
  • Open to giving and receiving feedback and committed to practicing this regularly.
  • Belief in bucking the trend through progressive policies to create a new vision for our future.
  • Appreciation of working with diverse staff and board in an organization committed to racial justice.


  • Work Environment: 

The physical demands and work environment described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with different abilities to perform the essential functions. 

  • Depending on location, a combination of in-office and virtual office at this time. Must be able to participate in online virtual communications including email, video conferencing, and other online tools used to facilitate virtual office culture and work sharing. 
  • This position is full time, with employee’s regular full time schedule to be approved by supervisor. Regular hours must include attendance during core business hours from 12:00pm – 5:00pm Eastern Time, Monday through Friday. Occasional work on evenings and weekends as needed.
  • Must be able to conduct business in English; however, fluency in languages other than English is a plus. 
  • Smoke- and drug (illegal or recreational)-free environment.
  • Some work at off-site locations may be required; NNAF aims for accessibility in any off-site location that we have control of, but some of them may not be fully accessible.
  • This role routinely uses standard office equipment such as computers, phones, and scanners. Employee is regularly required to communicate effectively via computer, via phone, and in person.
  • This role requires frequent sitting. The employee must frequently lift and/or move objects up to 25 pounds and occasionally lift and/or move objects up to 40 pounds.
$50,000-$60,000, commensurate with experience
Application Deadline: 
Friday, September 20, 2019
Application Instructions: 

Click the following link and upload your resume and cover letter. If you have any questions or trouble with the application process, send a message to jobs [at] NNAF is an equal opportunity employer and does not discriminate against any individual based on any non-merit factor, and is committed to an equitable workplace where everyone is treated as a respected and valued member of the team. In fact, NNAF actively seeks to build and maintain a diverse staff with regard to race, culture, ethnicity, class, religion, physical ability, age, gender, and sexual orientation. As an organization working in solidarity with the reproductive justice movement, NNAF is committed to fostering the leadership and elevating the voices of women, young people, people of color, Native people, immigrant and refugees, low-income people, LGBQ+, and transgender, gender non-conforming, and non-binary people, people who have had abortions, people with disabilities, young parents, people who were formerly imprisoned, people who have received funding for abortions, and people living in the many intersections of these experiences. We encourage people from these communities to apply.

Country/US Territory: 
United States