Operations Manager

National Center for Transgender Equality
Mission Statement: 

 The National Center for Transgender Equality is a national social justice organization devoted to ending discrimination and violence against transgender people through education and advocacy on national issues of importance to transgender people. By empowering transgender people and our allies to educate and influence policymakers and others, NCTE facilitates a strong and clear voice for transgender equality in our nation's capital and around the country.

Position Description: 

The National Center for Transgender Equality (NCTE) seeks an Operations Manager to ensure the operational efficiency and fiscal health of the organization by executing financial and operations-related tasks under the supervision of NCTE’s Director of Finance and Operations. This includes processing financial transactions, managing the administrative and operational needs of NCTE, coordinating selected human resources functions, and troubleshooting basic technology issues.  About NCTE: NCTE is a strong voice for transgender people in our nation’s capital. NCTE’s primary role is to support and advocate for policy change at the local, state and federal levels as well as to use the media to educate society about transgender people. We are known to approach our work with enthusiasm, optimism and good humor. NCTE has a serious commitment to approaching and engaging in its work with an awareness of how racial and economic justice is intertwined and connected to transgender justice, and a commitment to ensuring that policymakers and society understand the connection as well.  Duties and Responsibilities:

  • Manage financial tasks: credit card transactions, reconciliations, check requests, invoices, detail donor reports, timesheets, and ensuring proper coding for all financial transactions
  • Onboard new staff and interns, ensure compliance with rules and policies, track employee benefits, and work with outside benefits vendors
  • Troubleshooting basic technology issues, working with IT support consultants
  • Provide administrative support for general office needs, such as sorting and responding to incoming email and mail, providing secondary coverage for phones, and maintaining office supplies and equipment
  • Maintain organized and secure electronic and physical files
  • Revise and maintain Operations Manual – a functional “how-to” on all financial and operations duties of the organization
  • Other duties as assigned


  • Excellent organizational and time-management skills, detail-oriented, and able to prioritize and manage multiple tasks independently
  • Two years of experience in an operations, finance, or administrative assistant role is strongly preferred
  • Desire and ability to create and maintain order within a fast-moving environment, without sacrificing accuracy or dropping details; finds satisfaction in balanced spreadsheets and smoothly running processes
  • Demonstrated ability to take initiative, solve problems, anticipate actions, and use creative means to complete tasks
  • Familiarity with Microsoft Excel or other spreadsheet programs, and the ability to learn other software applications quickly
  • Commitment to full social justice and an understanding of issues affecting transgender people, including trans people of color and those with low- or no-income
  • Experience troubleshooting basic IT and office equipment issues, including working with cloud-based software, is preferred (not required)
  • Fluency in Spanish is a plus
Salary is consistent with experience. NCTE offers a strong, generous benefits package that includes dental, vision and health insurance, employer contributions to retirement, pre-tax Metro benefits, paid holidays, vacation, sick and volunteer time off.
Application Deadline: 
Friday, December 1, 2017
Application Instructions: 

Email a resume and cover letter to apply [at] transequality.org (a single PDF document is preferred), with the subject line “Operations Manager.” Inquire over email if an acknowledgement of your application is not received after one week. Please no calls. Interviews will be conducted on a rolling basis. The National Center for Transgender Equality is an equal opportunity employer. NCTE is committed to creating a diverse staff made of people who are hard-working, kind, optimistic and committed to social justice, from all segments of transgender and allied communities.

Position Level: 
National Center for Transgender Equality
(202) 642-4542
Country/US Territory: 
United States