Shelter Plus Care Certification Coordinator

Plymouth Housing Group
Mission Statement: 

Plymouth Housing Group works to eliminate homelessness and address its causes by preserving, developing and operating safe, quality, supportive housing and by providing homeless adults with opportunities to stabilize and improve their lives.

Position Description: 


The Shelter Plus Care (SPC) program is a federally funded rent subsidy program managed by Plymouth Housing Group. We provide a rent subsidy to approximately 800 formerly homeless households who live in rental properties throughout King County. Two Certification Coordinators process all program eligibility and income recertification paperwork which includes applications, household changes and exits from the program. The Certification Coordinators serve as the communications hub of the program, coordinating with the Finance Department, landlords, and a contact person from each of the 19 participating social service programs.


(Responsibilities, accountabilities, and competencies; may not include all duties of this job)
•Screens new and transfer applications for completeness and program qualifications using HUD / Shelter Plus Care program regulation guidelines.
•Coordinates with service agency contacts to facilitate submission of appropriate household and income certification documentation for a caseload of approximately 400 households, communicating needed corrections and requests for information.
•Timely enters data into AGENCY database to process new tenant applications and transfers, generating rent calculations for service agencies, payments to landlords, and confirmation letters for participants, agency representatives, and landlords.
•Updates tenant, unit, and landlord information in the computer system as changes occur.
•Coordinates with the Finance Department regarding assistance payments and vendor information.
•Answers the department telephone line, responding to questions from agency representatives, landlords, and individuals from the community.
•Ensures completeness of tenant, landlord, and payment files.
•Assists with HUD Annual Progress Report data collection for program goals.
•Assists in internal file review prior to audits of the SPC program.
•Crosstrain on conducting inspections throughout King County.
•Takes minutes at SPC Coordinating Committee meetings as assigned.
•Performs other job-related duties as assigned by SPC Program Manager or Director of Compliance.



(Any equivalent combination of knowledge, skills, abilities, education, and experience)

Education: Bachelor of Arts degree in human services or related field, or equivalent experience.

Experience: Two years administrative experience in a property management, public housing authority, or social service agency.

Other Qualifications:
•Demonstrated administrative skills and capacity to process a large volume of paperwork with a high degree of accuracy.
•Proficient and experienced with Microsoft Office applications; particularly Word, Excel, and Outlook. Must be able to work efficiently and effectively with customized databases and technology, and conduct internet research.
•Demonstrated good oral and written communication skills.

•Proficient and experienced with Microsoft SharePoint.
•Project and/or grant management experience.
•Section 8 or other rental assistance program experience helpful.

$15.00 - $17.31 per hour
Application Deadline: 
Thursday, August 11, 2016
Application Instructions: 

Please submit an application online at:

Position Level: 
Anna Boenish
206-374-9409 ext 108
Country/US Territory: 
United States