Technical Assistance Associate

National Network of Abortion Funds (NNAF)
Remote
Mission Statement: 

The National Network of Abortion Funds (NNAF) builds power with members to remove financial and logistical barriers to abortion access by centering people who have abortions and organizing at the intersections of racial, economic and reproductive justice. Together with our members, we advocate for cultural and political change to ensure access for people who face the greatest obstacles to abortion access: women with lower income, women of color, young women, and transgender and gender nonconforming people. This is an exciting time for NNAF as we grow, nurture new funds emerging in underserved areas, deepen our support for funds working within the reproductive justice framework, and co-lead a bold national coalition campaign to increase abortion access by restoring Medicaid coverage for abortion. We are working to make access to abortion a reality for everyone, no matter their resources. We are building a movement, mentoring young leaders, and working toward a world in which everyone can shape their own futures and families. We invite you to join us as the newest member of our dedicated and growing team. We invite you to join us as the newest member of our dedicated and growing team at a time when we are explicitly focused on scaling our network and building the infrastructure of abortion funds to be fully staffed organizations with robust abortion funding budgets. NNAF is comprised of a multi-racial, multi-religious, gender expansive staff of 45, located across the United States. We know how important it is to support our remote staff to maintain connection and cohesiveness as a team. To this end, we ensure weekly one-on-one supervision, face-to-face virtual staff meetings, quarterly in-person meetings, and more.

Position Description: 

Are you Looking for Us?

  • Do you enjoy behind-the-scenes work that is rooted in details?  Are you all about streamlined, compassionate systems and processes?  Are you looking to bring your administrative or service experience to the reproductive justice world?  If so, this might be the role for you! This is a role where you can put your passion for reproductive justice to work through administration, logistics, and managing relationships to support the growing needs of a national network of abortion fund members.

 

  • Supervised by: Technical Assistance Manager
  • Supervises: N/A
  • Status: The position is full-time, non-exempt, salaried.
  • Compensation: Starting salary $50,000-60,000, commensurate with experience 
  • Location: Remote, flexible
  • Benefits: Competitive benefits package currently including 100% employer paid health insurance/50% for dependents/families, a 5% employer retirement match, 3 weeks vacation, 14 holidays, generous sick time, and a commitment to professional development.

 Position Description

  • The Technical Assistance (TA) Associate supports activities and processes for NNAF’s provision of technical assistance to member abortion funds. This role will implement NNAF’s external TA intake process and internal referral system, triage requests for technical assistance from our members, and give input into membership and technical assistance strategy. They have a particular focus on scaling and resourcing abortion funds by providing administrative support for our growing Collective Power Fund re-grant program, where we plan to disburse up to 1 million dollars to abortion fund grantees. This role will interact with NNAF member funds and other NNAF staff members, and will be vital to NNAF’s success in meeting the network’s growing need for technical assistance. The TA Associate is committed to bringing a racial, economic, and reproductive justice lens to traditional organizational development competencies. 

 

  • Essential Job Functions

Technical Assistance Administration (approximately 35% of the position)

  • Work closely with the Technical Assistance Manager to coordinate the planning, logistics, debrief, and evaluation of technical assistance provision to member abortion funds.
  • Triage and categorize incoming requests for technical assistance and forward requests to appropriate team members.
  • Support Membership Team in providing technical assistance.  Recommend technical assistance workflows, follow up with team members, and ensure completion of technical assistance provision.
  • Create technical assistance email templates and TA call agendas.
  • Track technical assistance activities in project management platform and database.
  • Support with documenting and reporting on technical assistance provided, for the purposes of evaluation and strategy.
  • Work with the Technical Assistance Manager and Member Systems Associate to ensure that technical assistance data maintenance standards are established, communicated, and adhered to throughout the Membership Team. Support with analyzing TA qualitative and quantitative data alongside Membership Enrollment Survey.
  • Participate in relevant cross-departmental working groups or leadership bodies related to technical assistance systems, databases, and/or evaluation. 
  • Collaborate with the Organizational Development team on priorities for support and engagement with emerging funds in the network.
  • Provide technical assistance appropriate to candidate’s particular skill set and experience.

 Collective Power Fund Administration (approximately 25% of the position)

  • Work closely with Technical Assistance Manager to administer Collective Power Fund grant applications and provide support to applicants. 
  • Provide administrative support and input for Collective Power Fund application review process.
  • Provide support with administering quarterly reporting mechanism and quarterly grant disbursements to Collective Power Fund grantees.
  • Maintain integrity of Collective Power Fund data in database, including but not limiting to building reports and dashboards as requested.

 Network Resource Library Support (approximately 15% of the position)

  • Collect and edit internal resources for final approval and inclusion in Network Resource Library.
  • Support with gathering and assessing resources from members and partners. 
  • Upload resources to Network Resource Library platform.
  • Support with creating and evaluating Network Resource Library file architecture and maintaining organized and usable files.

 Membership Team Support (approximately 15% of the position)

  • Support the membership enrollment and values alignment process through holding office hours and participating in outreach.
  • Work with the Membership Department to provide support to our membership through NNAF convenings, programs, trainings, and technical assistance support. 
  • Support strategy and content development for all Membership Department programs in collaboration with the Membership team. Support the creation of project plans, and participate in project management tracking of tasks.
  • Support Membership Team virtual activities, such as webinars, trainings, and web meetings / conference calls, through potential roles such as notetaker, facilitator, and/or tech support during calls.
  • Ensure quality membership data by regularly updating and maintaining information in data systems such as Salesforce and funds listserv.

 Other (approximately 10% of the position)

  • Actively participate in required convenings, summits, retreats, and staff meetings, and participate in required virtual staff communications.
  • Protect the organization by keeping information confidential.
  • Update professional knowledge by participating in educational opportunities approved by NNAF, maintaining networks, and participating in professional organizations as relevant to your role.
  • Perform duties required of all staff to support smooth internal operations such as submitting timely expense reports, reimbursement requests, and timesheets. 
  • Perform other duties as assigned by supervisor.

 Travel Expectations

  • Ability to travel as job requires, approximately five times minimum per year. Travel will primarily be overnight, for approximately 3-5 days, and national. Regardless of where employee lives, and barring travel delays outside of an individual’s control, employee must be able to arrive at destination on-time.
Qualifications: 

Job Experience Requirements

  • 1-2 or more years of relevant work experience. 

 Specific skill sets  

  • Empathy and patience to work with volunteer-run organizations.
  • Highly organized and detail oriented; must be comfortable and effective with entering and managing data, prioritizing data integrity. Prior CRM database experience is a plus, but not required (Salesforce, Microsoft Dynamics, NationBuilder, etc). 
  • Proficient in Google Drive. 
  • Familiarity with Microsoft Office, including Excel. Able to adapt to new information-sharing and communication technology (i.e. RingCentral phone- and video-conference software, Slack, Trello, etc).
  • Prior abortion funding experience is a plus, but not required.
  • Strong verbal, written, and interpersonal skills.
  • Impeccable attention to timelines and ability to maintain and track weekly, monthly, quarterly ongoing projects.
  • Creative thinker that can problem solve and contribute to idea generation in collaboration with the team.
  • Highly adaptable to the shifting needs of a growing organization.
  • Aptitude for quickly learning new systems and practices.
  • Ability to use discretion when handling confidential information.

 Work Environment

  • The physical demands and work environment described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with different abilities to perform the essential functions.
  • Depending on location, a combination of in-office and virtual office at this time. Must be able to participate in online virtual communications including email, video conferencing, and other online tools used to facilitate virtual office culture and work sharing.
  • This position is full time, with employee’s regular full time schedule to be approved by supervisor. Regular hours must include attendance during core business hours from 12:00pm – 5:00pm Eastern Time, Monday through Friday. Occasional work on evenings and weekends as needed as necessitated by travel.
  • Must be able to conduct business in English; however, fluency in languages other than English is a plus.
  • Smoke- and drug (illegal or recreational)-free environment.
  • Some work at off-site locations may be required; NNAF aims for accessibility in any off-site location that we have control of, but some of them may not be fully accessible.
  • This role routinely uses standard office equipment such as computers, phones, and scanners. Employee is regularly required to communicate effectively via computer, via phone, and in person.
  • This role requires frequent sitting.  
Application Deadline: 
Wednesday, October 23, 2019
Application Instructions: 

Click the link to upload your resume and cover letter. If you have any questions or trouble with the application process, send a message to jobs [at] abortionfunds.org.

  • Estimated Date to Hire: February 3, 2020 (must be available for travel this week).

NNAF is an equal opportunity employer and does not discriminate against any individual based on any non-merit factor, and is committed to an equitable workplace where everyone is treated as a respected and valued member of the team. In fact, NNAF actively seeks to build and maintain a diverse staff with regard to race, culture, ethnicity, class, religion, physical ability, age, gender, and sexual orientation. As an organization working in solidarity with the reproductive justice movement, NNAF is committed to fostering the leadership and elevating the voices of women, young people, people of color, Native people, immigrant and refugees, low-income people, LGBQ+, and transgender, gender non-conforming, and non-binary people, people who have had abortions, people with disabilities, young parents, people who were formerly imprisoned, people who have received funding for abortions, and people living in the many intersections of these experiences. We encourage people from these communities to apply.

State: 
MA
Country/US Territory: 
United States