Workplace Equality Program Manager

Human Rights Campaign
Position Description: 

Position Summary:The Workplace Equality Program Manager manages key Workplace Equality Program initiatives, including the annual Corporate Equality Index survey, report and associated resources, issue briefs, data related to corporate support for LGBTQ inclusion, and the overall support of the Workplace Equality Program team. The Workplace Equality Program Manager provides superior support and service to the program’s constituents and works closely with external partners and internal HRC staff, including HRC’s data management team. Position Responsibilities:

  • Administer and manage annual Corporate Equality Index (CEI) survey process
  • Ensure deliverables are on time, within budget, and consistently meet and/or exceed expectations set at the beginning of the project
  • Serve as the Workplace program’s lead and “go-to” for database (Salesforce) needs, and work with outside vendors, internal data experts and other program teams to best leverage our technology to attain our goals
  • Manage longitudinal and complex survey data
  • Attain fluency in CEI survey criteria and be able to assist constituents in meeting criteria standards, providing mid- to high-level direct consultation, web and in-person presentations, and other resources
  • Identify trends, themes, or common questions about the CEI and work with team to develop resources to address
  • Manage database contacts, including importing lists, pulling target lists, and regular care/maintenance of contacts (managing bounce-backs, opt-ins/outs and so on to maintain a clean and healthy list)
  • Prepare database and online survey for annual CEI survey launch, including working with outside vendors to ensure data integrity and editing survey questions and resources for clarity and accuracy
  • Lead CEI survey review and data validation process, working with the Associate Director to manage survey review, communications to survey participants, and develop strategies to track progress
  • Provide superior support and service to all constituents and stakeholders
  • Synthesize and analyze large quantities of data to contextualize corporate practices and trends to Workplace team and other stakeholders. This includes data preparation, report building and analysis of CEI survey data
  • Prepare data and build reports for other HRC teams, including requests from HRC’s legislative, communications and field teams for CEI and other employer data from the database
  • Support team during planning and execution of major Workplace program events
  • Oversee and perform research of corporate practices relevant to LGBTQ inclusion
  • Monitor workplace-related news for policy developments, mergers and acquisitions
  • Represent Workplace team at conferences and corporate site visits (in-person and virtual)
  • Other duties and responsibilities as assigned



Position Requirements:

  • Bachelor’s degree or equivalent work experience, plus two to four years of relevant experience in business administration or consulting, corporate social responsibility, database administration, employment policy, health care policy, human resources or political advocacy
  • Attention to detail with strong technical, research, proof-reading, editing and writing experience with a high standard of accuracy
  • Works well independently, as well as on a team in a fast-paced environment
  • Passion for and experience with analyzing, interpreting and clearly communicating large amounts of data
  • Able to juggle priorities based on organizational needs
  • Project management experience working with complex timelines and variables
  • Professional communication skills and ease in communicating with a broad range of constituents
  • Public speaking and presentation skills
  • Expert command of Microsoft products (Access, Excel, PowerPoint and Word), Google G-Suite products
  • Experience with Salesforce including general care/cleaning of data and report building
  • Familiarity with survey tools such as Qualtrics, Survey Monkey
  • Experience with large scale mailing platforms such as Pardot, Mailchimp
  • Familiarity with research tools such as Lexis-Nexis, Google scholar, Hoover’s, etc.
  • Strong interest in and knowledge of the rapidly changing LGBTQ equality movement
  • May require 5-10% travel on a regular basis

 All positions at the Human Rights Campaign may require travel on a regular basis or periodically.  Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply. 

Application Deadline: 
Friday, May 3, 2019
Application Instructions: 

Please apply via the website with your resume and cover letter. 

Position Level: 
Human Resources
Country/US Territory: 
United States